Refund & Cancellation Policy

HotelRoomsDesk LLC

At HotelRoomsDesk LLC, we aim to provide a smooth and transparent booking experience. This Refund & Cancellation Policy explains how cancellations, modifications, and refunds are handled for hotel room inquiries and reservations made through our platform.

1. Independent Travel Assistance

HotelRoomsDesk LLC is an independent travel assistance service. We help users explore hotel options, understand room categories, and receive general booking support.
All confirmed bookings, payments, billing policies, and refund eligibility are governed directly by the hotel or booking provider you finalize your reservation with.

HotelRoomsDesk LLC does not issue or process refunds on behalf of hotels or third-party booking partners.

2. Cancellation Policies

Cancellation terms vary depending on:

• The hotel you choose

• Room type and rate plan

• Travel dates

• Provider or partner policies

Common cancellation types include:

• Free cancellation within a specified time

• Partially refundable bookings

• Non-refundable bookings

We advise all customers to carefully review the hotel’s cancellation and refund rules before confirming their reservation.

3. How to Request a Cancellation

If you need to cancel or modify your booking, please follow the instructions provided on your hotel confirmation or contact the hotel/booking provider directly.

HotelRoomsDesk LLC can offer general guidance, but we cannot cancel or modify reservations on your behalf unless your provider specifically allows agent-assisted changes.

4. Refund Eligibility

Refund eligibility depends entirely on the hotel or booking provider’s terms.

Refunds may be:

• Fully refundable (if canceled within allowed time)

• Partially refundable

• Non-refundable (most discounted or last-minute rates)

If your booking qualifies for a refund:

• The refund will be issued by the hotel or booking provider

• Processing times may vary (typically 3–14 business days)

HotelRoomsDesk LLC does not control refund timelines or outcomes.

5. No-Show Policy

If a guest does not arrive on the scheduled check-in date:

• Hotels may treat the reservation as a no-show

• No-show bookings are commonly non-refundable

• Charges are determined by the hotel’s policy

Please ensure you notify the hotel in advance if your travel plans change.

6. Modifications to Reservations

Changes such as:

• Date adjustments

• Guest name changes

• Room upgrades or downgrades

are subject to the hotel’s modification rules. Some bookings may not allow changes after confirmation.

7. Service Fees

In certain cases, service or administrative fees may apply for:

• Assistance with special requests

• Additional support beyond general guidance

• Provider-related processing charges

Fees will always be communicated before any action is taken.

8. Policy Updates

HotelRoomsDesk LLC may update this Refund & Cancellation Policy at any time. Continued use of our website indicates acceptance of any updated terms.

9. Contact Us

For questions about cancellations, refunds, or booking assistance:

📧 support@HotelRoomsDesk.com
📞 (Add your contact number if needed)

Our team is here to provide general guidance and help you understand available options.